Terms of Service

1. Scope & age requirement

These Terms of Service govern the use of easy-job.ai between EasyJobAI (Mario Michael Heinrich) and you as the user.

⚠️ Important: Our service is exclusively available to persons of legal age (18 years or older). Use by minors is not permitted.

2. Scope of service

easy-job.ai provides an AI-powered service for creating and optimizing job application documents.

Main features:

• AI-powered creation of personalized cover letters
• Resume analysis and optimization
• AI headshots: professional application photos generated from selfies via AI image generation
• Application management and tracking
• Worldwide intelligent job search with millions of listings
• Automatic country and border-region detection for optimal search results
• AI agent for application preparation and optional email scheduling
• AI interview simulation with company research, voice conversation and feedback, where available

We reserve the right to change, extend or temporarily discontinue features.

2.1 AI agent and sending authorization

You instruct the AI agent to use your selected resume and preferences to find jobs and prepare applications up to your target (1 to 50). Availability depends on suitable jobs and accessible sources. Match assessments, distances, requirements and researched recipient addresses may be incomplete or incorrect.

Email sending is off by default. Without authorization, drafts are saved for review. Enabling “Allow email sending” authorizes automatic scheduling and subsequent sending of application emails with your resume to researched recipients. Regular emails are scheduled for the next Monday–Friday at 09:00 Europe/Berlin; public holidays are not considered. You may review and change content, recipients and dates under Applications before sending.

Authorization applies to the run you start. Turning it off for future runs or cancelling a run does not cancel existing scheduled emails; manage these separately under Applications. Sent emails cannot be recalled. Acceptance by the delivery provider does not guarantee delivery or an employer response. Automatic submission on employer websites is not included.

Currently, each created application costs 2 credits, including drafts that are not sent. Failed creation without a saved application is refunded. The price displayed before starting applies and is retained for that run. Checking earlier applications by URL cannot reliably detect duplicates under other URLs.

2.2 AI interview simulation

It uses your selected analysed resume, a job advertisement and public company research. You choose HR screening or a technical interview, language and duration. Preparation requires an account and sufficient credits; guests can view the page. OpenAI provides conversation and evaluation. The AI is not a recruiter or company representative. Research and feedback may contain errors and are neither a hiring decision nor a guarantee of application success.

Currently, 5 minutes cost 5 credits and 10 minutes cost 8 credits including research and feedback, including on staging. Credits are charged during preparation; the price shown beforehand applies. Conversation time starts when the conversation's beginning is confirmed; pauses count towards it. Technical failures before the conversation begins or deletion of an unstarted interview trigger a credit refund. Once it begins, hanging up early, pausing or deleting the interview does not automatically entitle you to a partial refund. Statutory withdrawal, warranty and refund rights remain unaffected.

Voice conversations require microphone permission and an internet connection. A transcript is processed temporarily for feedback and saved in your account only if requested. Optional audio recording takes place locally in the browser and can be played, downloaded or deleted separately. It is not a permanent cloud archive and becomes unavailable when leaving or reloading the page. You must delete downloaded files yourself. Interview data can be deleted by you and is scheduled for automatic cleanup 30 days after preparation; billing records remain separately. See the privacy policy for details.

2.3 Interview reviews

Ratings and short reviews are voluntary and used exclusively to improve our service internally. They are not published or used for advertising. Reviews remain stored independently of interviews for up to 730 days; account deletion also removes them. Please submit only your own text without personal or confidential information. A rating is not required to use interviews.

3. Registration & user account

Registration with accurate information is required to use the service. Keep your credentials safe and confidential.

Only one account per person is permitted. Using other people's identities or multiple accounts is not allowed.

4. AI service & your responsibility

Our service uses artificial intelligence to create application documents. Important:

• You are fully responsible for all AI-generated content
• Carefully review all content before using it
• Only provide truthful information in your applications
• AI can make mistakes – you bear the risk
• We make no guarantee as to success or correctness of the content
• In case of misuse, we may restrict features

5. Prohibited use

The following activities are strictly prohibited on the platform:

5.1 Prohibited content

• False or fabricated information in resumes or applications
• Discriminatory, offensive, hateful or illegal content
• Copyright infringements or plagiarism
• Content that violates applicable law

5.2 Prohibited activities

• Multiple registrations or creation of fake accounts
• Abuse of the credit system or payment fraud
• Reverse engineering, hacking attempts or unauthorized access
• Automated access outside the intended functionality
• Resale or commercial use without express permission
• Use of other people's identities or resumes

5.3 Application abuse

• Mass spam to companies or application portals
• Applications to non-existent or irrelevant positions
• Applications with entirely unsuitable qualifications without good reason
• Abuse of email features for unwanted messages
• Applications aimed at harming or harassing companies

5.4 Consequences

Violations of these provisions may result in the following measures:

• Warning and request to cease and desist
• Temporary or permanent account suspension
• Loss of all credits without refund
• Legal action in case of serious violations
• Reporting to competent authorities in case of illegal activity

6. Pricing and payment

Use of the platform is based on a credit system. Current prices and the scope of services are available on the platform.

Credits can be purchased via the platform. Payment is made through the offered payment methods. The provider reserves the right to reject certain payment methods without stating reasons.

All prices are final. Pursuant to the small business regulation under § 19 of the German VAT Act, no VAT is charged. Credits are non-transferable and non-refundable unless statutory claims apply (e.g. right of withdrawal). Upon account deletion, all credits expire irrevocably.

7. Right of withdrawal

7.1 Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of contract conclusion.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by a clear statement (e.g. via our contact form or by email to team@easy-job.ai).

To meet the withdrawal deadline, it is sufficient that you send the communication about your exercise of the right of withdrawal before the withdrawal period expires.

7.2 Consequences of withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you without delay and no later than fourteen days from the day on which we received notice of your withdrawal. For the reimbursement we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.

If you requested that the service should begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of services already provided up to the time you informed us of your exercise of the right of withdrawal, compared with the full scope of services provided for in the contract.

7.3 Premature expiry of the right of withdrawal

The right of withdrawal expires in the case of a contract for the supply of digital content that is not stored on a physical medium, if the trader has begun performance of the contract after the consumer has expressly consented to the trader beginning performance before the withdrawal period has expired, and the consumer has acknowledged their awareness that, by giving consent, they lose their right of withdrawal once performance begins, and the trader has provided the required contractual confirmation (§ 356 (6) BGB, German Civil Code). This may apply to AI-generated digital content (cover letters, resumes, headshots) only if all statutory requirements are met.

For services such as an interactive interview, starting the service or charging credits alone does not extinguish withdrawal rights. Early expiry requires full performance and the express consent and acknowledgement required by law (§ 356 (5) BGB). Without these requirements, statutory withdrawal rights remain.

8. Warranty and liability

Functionality is provided to the best of our knowledge and belief, but without warranty. A guarantee of full availability, absence of errors or suitability for specific purposes cannot be assumed.

The provider's liability is limited to intent and gross negligence, unless it is a matter of a breach of material contractual duties or damages arising from injury to life, body or health.

In particular, the provider is not liable for:

• Errors or inaccuracies in AI-generated content
• Damages caused by faulty or unsuitable applications
• Outages or disruptions of the software
• Data losses during updates or system changes
• Lost profits or indirect damages

9. Data protection and AI processing

The provider undertakes to comply with applicable data protection regulations (in particular the GDPR).

9.1 AI data processing

To create cover letters and analyze resumes we use various AI providers. Depending on your needs, you can choose between different models:

Google (Gemini) – USA

• Contracting party: Google LLC, USA
• Models used: Gemini 4 Argon (Premium) and Gemini 3.8 Flash (Budget) for text generation, Gemini 3 Pro Image for AI headshots
• Legal basis: Performance of a contract (Art. 6 (1) lit. b GDPR)
• Data transfer USA: Processing and storage exclusively in the USA (no EU regions available), secured by EU Standard Contractual Clauses (SCCs)
• No use for product improvement: For paid usage, Google does not use your prompts and responses to improve Google products
• Data retention: Prompts and responses are logged for a limited period, exclusively to detect violations of usage policies and for required legal or regulatory disclosures
• Note for EU users: For users in the European Economic Area, Switzerland or the UK, the terms for paid services (no use for product improvement) also apply to free services

Anthropic (Claude AI) – Ireland/EU/USA

• EU contracting party: Anthropic Ireland, Limited
• Models used: Claude Sonnet 5.5 and Claude Opus 5.5
• Legal basis: Performance of a contract (Art. 6 (1) lit. b GDPR)
• Data processing: EU regions (AWS Frankfurt, London, Paris) or the USA
• Data storage: Exclusively in the USA, secured by EU Standard Contractual Clauses (SCCs)
• No training: Your data is not used to train AI models
• Retention: 30 days, then automatic deletion

Mistral AI – France (🇪🇺 EU)

• Contracting party: Mistral AI, Paris, France
• Models used: Mistral Medium and Mistral Large
• Legal basis: Performance of a contract (Art. 6 (1) lit. b GDPR)
• GDPR advantage: 100% EU processing in France – no third-country transfer
• No training: Your data is not used to train AI models
• Retention: Zero Data Retention (ZDR) requested – currently in progress (standard retention per Mistral Privacy Policy)

OpenAI – USA

• Contracting party: OpenAI, L.L.C., USA
• Models used: GPT 6.1 Sol and GPT 6 Luna (text generation), GPT Image 2.5 Sunburst (AI headshots)
• Legal basis: Performance of a contract (Art. 6 (1) lit. b GDPR)
• Data transfer USA: Secured by EU Standard Contractual Clauses (SCCs)
• No training: Your data is not used to train AI models
• Retention: Provider security logs generally up to 30 days; legal exceptions, endpoints and account settings may require other retention periods. Disabling request storage does not automatically enable Zero Data Retention. OpenAI also processes interview audio, context and feedback; see the privacy policy.

9.2 Job search and external data sources

For the job search, we use external job aggregators that provide listings from various countries.

• Storage: Simple job searches do not create a permanent personal search history. AI agent preferences, runs and selected jobs are stored against your account (section 2.1).
• Data processing: Search terms and locations are transmitted to external sources. Agent and interview company research also use AI and search services. Personal information entered in search terms may be transmitted too; see the privacy policy.

9.3 Data storage

Your user data, resumes and applications are stored in the EU:

• Database: MongoDB Atlas in Frankfurt, Germany
• Hosting: Cloud hosting in the EU

For more information about data processing, international data transfers and your rights, please see our Privacy Policy.

10. Termination and account deletion

The user account may be terminated at any time by the user or the provider. In case of a violation of these Terms of Service, the provider may terminate the user account without prior notice.

Upon account deletion, all credits expire irrevocably. Stored data will be deleted in accordance with the Privacy Policy.

11. Changes to these Terms of Service

We may amend these Terms of Service at any time. We will inform you of material changes in good time by email. The amended terms shall be deemed accepted if you do not object within 30 days of receipt of the notification of changes. We will point out this legal consequence separately in the notification. If you object, both parties have a special right of termination.

12. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Place of jurisdiction is Deggendorf, Germany, to the extent permitted by law.

Should individual provisions of these Terms of Service be invalid, the validity of the remaining provisions shall remain unaffected. Invalid provisions shall be replaced by legally effective regulations that most closely match the commercial purpose.